Shipping policy
SHIPPING POLICY
Last Updated: July 2026
Thank you for shopping with Cold Grip. We are committed to delivering your order as quickly and efficiently as possible.
ORDER PROCESSING
Orders are typically processed within 1 to 2 business days after payment has been received and verified.
Orders placed on weekends or holidays will be processed on the next business day.
During periods of high order volume, processing times may be slightly longer.
SHIPPING RATES
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Promotional offers for free shipping may be available from time to time and will be clearly indicated on our website.
ESTIMATED DELIVERY TIMES
Standard Shipping: 3 to 7 business days
Expedited Shipping: 2 to 3 business days, when available
Overnight Shipping: 1 business day, when available
Delivery estimates begin after your order has been processed and shipped. While we strive to meet these estimates, delivery times are not guaranteed.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24 hours for tracking information to become active after shipment.
SHIPPING DELAYS
Cold Grip is not responsible for delays caused by weather conditions, carrier interruptions, holidays, peak shipping seasons, natural disasters, customs processing, or other circumstances beyond our control.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information at checkout.
If you entered an incorrect shipping address, please contact us immediately. Once an order has shipped, we are unable to make address changes. Additional shipping charges may apply if a package must be returned or reshipped.
LOST OR STOLEN PACKAGES
Once a package has been marked as delivered by the shipping carrier, Cold Grip is not responsible for lost or stolen packages.
If you believe your package has been lost, please contact the shipping carrier first and then notify our customer support team so we can assist you.
DAMAGED SHIPMENTS
If your package arrives damaged, please contact us within 7 days of delivery.
Please include clear photos of both the damaged packaging and the product so we can help process a replacement or shipping claim as quickly as possible.
INTERNATIONAL SHIPPING
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Cold Grip is not responsible for customs delays or additional import charges.
CONTACT US
If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.
Thank you for choosing Cold Grip Football Gloves.